CompTIA A+ (220-901)
Module 1
• BIOS/UEFI Tools
• Motherboard Components
• CPU Types
• RAM Types
• PC Expansion Cards
• Power Supply
Module 2
• Storage Devices
• Compare and Contrast types of display devices
• Install and configure peripheral devices
• Network architecture devices
• Characteristics of TCP/IP
Module 3
• PC connection interfaces
• Network cables and connectors
• Wi-Fi Networking Standards and Encryption
• Internet Connection Types
• Networking Tools
Module 4
• Laptop Components
• Laptop Displays
• Laptop Features
• Mobile Devices
Module 5
• SOHOs
• Printers
• Printer Maintenance
Module 6
• Troubleshooting RAM, CPU
• Troubleshooting RAID
• Troubleshoot Networks
• Troubleshoot Mobile Devices
• Troubleshoot Printers
CompTIA A+ (220-902)
Module 1
• Features and requirements of Microsoft Operating Systems
• Windows OS security settings
• Install Windows PC operating systems
• Microsoft command line tools
• Microsoft operating system features and tools
• Windows Control Panel utilities
Module 2
• Basic features of mobile operating systems
• Securing mobile devices
• Configure basic mobile device network connectivity and email
Module 3
• Client-side virtualization
• Basic cloud concepts
• Windows networking on a client/desktop
• SOHO wireless and wired networks
Module 4
• Common security threats and vulnerabilities
• Security best practices to secure a workstation
• Data destruction and disposal methods
Module 5
• Safety procedures
• Prohibited activity, and explain privacy, licensing and policy concepts
• Proper communication techniques and professionalism
Module 6
• Troubleshoot PC operating system problems
• Troubleshoot common PC security issues
• Troubleshoot common mobile OS and security issues
• Explain troubleshooting theory
